Client Manager (f/m/d)

About the job

Your responsibilities 

  • Help to build a leading B2B services company in the field of carbon accounting and climate action
  • Take over leads acquired by our sales managers and accompany them through the contract closing process
  • Make phone calls, web demos, on-site appointments, negotiations and presentations to turn leads into satisfied customers
  • Support our customers as a consultant, develop a trusting relationship and maintain constant contact
  • Support defining our strategy around long-term customer success incl. up-/cross-selling of our products
  • Help clients with all aspects of carbon management, including being the designated expert on all related matters for carbon neutral claims and supporting relevant Net Zero / SBTi aligned ambitions
  • Gather customer insights and derive implications for our sales approach, communication strategy and marketing channels


Your qualifications 

  • You have at least 3 years of experience in client management in a B2B Start-up, SaaS or Consulting context
  • You have worked with CRM systems (ideally HubSpot)
  • You are proactive, structured, persuasive, ambitious and reliable
  • You have a hands-on mentality that can serve as a role model to others
  • You have a passion for and understanding of topics around sustainability and carbon management
  • You have very good communication skills and excellent command of the German and English language, both written and spoken. Further language skills are a strong plus